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Frequently Asked Questions

What is Arlene®?

Arlene® is a plant-based food brand for vegans, vegetarians, flexitarians, and meat-eaters alike. Meals from Arlene® are packaged frozen, convenient for heat-and-serve easy solutions at home, in the office, or anywhere else needed. Arlene® is currently available in Singapore and the UAE. To learn more about Arlene®, please visit www.arlene.world/

Where can I find Arlene® frozen meals?

UAE:
Arlene® is available at select Waitrose and Spinneys stores as well as the Maxzi The Good Food Shop. Please visit www.Arlene.world/store-locator to search for the nearest stores in your area. For more convenience, you can also purchase Arlene® online from Kibsons.com and Maxzi.ae.

Singapore:
Arlene® is available online at Maxzi.sg and Coldstorage.com.sg. It is also available at select Cold Storage/CS Fresh/Market Place/The New Grocer stores. Please visit www.arlene.world/store-locator to search for the nearest stores in your area.

How do I store Arlene® food products?

We encourage you to keep Arlene products frozen until you’re ready to cook them. Thawing and cooking instructions for your products can be found on the product packaging. If you no longer have the packaging, you can find the specific cooking instructions on www.arlene.world/products

What is Arlene® made of?

Our products are made of a variety of plant proteins such as pea, rice, shitake mushroom, and soybeans, to deliver the taste, consistency, and nutrition that you need. For specific ingredients and nutrition information, please visit our product pages at www.arlene.world/products

Is Arlene® Halal?

Arlene® guarantees that all the products it manufactures and sells in [Singapore/the UAE] are Halal. The Ministry of Industry and Advanced Technology of the UAE stringently oversees the whole chain of our manufacturing processes to ensure Halal compliance. The Halal logo is displayed on all our Arlene® product packaging certifying that it has passed the tests of Halal compliance. For more information, you may visit www.arlene.world/learn

Is Arlene® Vegan Friendly?

Arlene® frozen meal products are plant-based and vegan. The Vegan Trademark is displayed on all our Arlene® product packaging, certifying that it is free from animal ingredients. For more information about the Vegan Trademark, please visit www.vegansociety.com/vegan-trademark/vegan-trademark-standards

Is Arlene® Organic?

Our products are not currently certified organic.

Where is Arlene® manufactured?

Our products are manufactured in a 60,000 square-foot state-of-the-art manufacturing facility in Dubai. The facility complies with the Highest Food and Safety Standards such as BRC (British Retail Consortium), GFSI (Global Food Safety Initiative), FDA (Food and Drug Administration), and HACCP (Hazard Analysis and Critical Points). For more information, you may visit www.arlene.world/learn

Is Arlene® safe to consume if I have a nut allergy?

Although our meals do not contain nuts, it is manufactured with care in a facility that processes products that may contain Wheat, Crustaceans, Eggs, Fish, Peanuts, Soybeans, Milk, Nuts, Celery, Mustard, Sesame Seeds, Sulfites, and Mollusks. We apply strict quality control measures and make every effort to prevent contamination.  For specific ingredients and nutrition information, please visit our product pages at www.arlene.world/products

Do Arlene® products contain allium?

Some of our products, such as crystal dumplings, siew mai, green bean gyoza, chili gyoza, truffle gyoza, and vegetable spring rolls, do not contain allium.  For specific ingredients and nutrition information, please visit our product pages at www.arlene.world/products

Why is your food not available in [insert store name or country]? When will it be available in our country?

Arlene® is a young plant-based food brand, and we’re striving to make it more accessible shortly. Therefore, your feedback is valuable for our future market launches. Thank you.

Where can I try Arlene®?

Quick Greens Funan
11am to 930pm daily
Unit #02-04, Funan,
107 North Bridge Road,
Singapore 179105

Quick Greens Food Truck @ Cineleisure Orchard
11am to 9pm daily
8 Grange Rd, Singapore 239695
107 North Bridge Road,
Singapore 179105